Despite hectic holiday sales and irate shoppers, many customer service professionals love what they do. In fact, in a recent Nexxt survey of 2,500 customer service workers, 3 in 4 reported that whether in a retail or call center setting,
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We’ve seen it in I, Robot, Ex Machina and RoboCop; the formidable takeover of the human race by machines, or more specifically, artificial intelligence (AI). But is the threat of the robo-revolution real or is it just our 21st century
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Start recruiting the way top advertisers do. In a never-ending battle to reach and acquire top talent, HR pros and recruiters are being forced to think outside the box to fill openings. Though a lot of people look at jobs,
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Question: What’s one of the most in-demand jobs with one of the highest turnover rates? No, it’s not middle school teachers who have to make sure kids don’t eat Tide Pods. Nor is it postal workers who work in canine
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Of the many “unsexy” jobs out there, home health aide is at the top of the list. But, make no mistake, they’re incredibly important roles. It takes a special and selfless person to help a stranger with the basics like
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How would you tell someone their father’s died? Or that they have cancer? As a recruiter, those questions probably don’t cross your mind. But for some of the healthcare practitioners you help hire, it’s a challenge they’re faced with
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Dear Healthcare HR pros, You have nearly 4 million jobs to fill by 2026. God speed. That’s a daunting task that requires sifting through resumes, screening calls, in-person interviews, paperwork, and precious, precious time spent by recruiters. A nightmare for
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Welcome back to another week of Recruitment Roundup! This week we focus on human bias and emotion in the workplace. Though this combination is often associated with negative events, there are some instances where bias and emotion are beneficial to
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In today’s tight labor market, offering industry standard salary + benefits is not enough to land you top talent. Companies big and small are turning to unusual perks in order to secure the candidates they want. Adding a slew of
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For the past few decades, HR has been predicting the rapid evolution of the workforce and the workplace. I’ve been told that in the 90s, Brand Me was supposed to change the relationship people had with companies and virtual offices.
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