Recruitment Trends

September 13, 2018 Julie Shenkman

The Good, the Bad, and the Ugly – The State of the Retail Industry in 2018

There’s been a lot said about where retail is going (guilty as charged), but less about where it is now. What do workers really think about the retail industry in 2018? How much money do they make? What do they

August 30, 2018 Emily McKinney

The Most Wonderful Time of the Year: 2018 Seasonal Hiring Trends

It’s the most wonderful time of the year. With the warehouses hiring, And everyone buying, you’ll be of good cheer. It’s the most wonderful time of the year! Temperatures are still soaring into the 90s in most parts of the

August 24, 2018 Emily McKinney

Recruitment Roundup – Things of the Past

Welcome back to another week of Recruitment Roundup. With recruiters and employers competing for top talent, new trends have come to the forefront. From parental leave for pets to new outlooks on tattoos, things are progressing in the work world.

August 22, 2018 Emily McKinney

In the Trenches: Seasonal Hiring with a Retail Store Manager

This week we sat down with Michele B., a store manager at a popular body care and home fragrances retailer at a mall outside Philadelphia, PA. In addition to ensuring the success of the store and managing staff, Michele is

August 3, 2018 Emily McKinney

Recruitment Roundup – Unbelievable Trends

Welcome back to another week of Recruitment Roundup. This week, we take a look at unbelievable trends in the recruitment space. From landing a job while homeless to using a cartoon version of yourself to engage with candidates, this week’s

August 1, 2018 Emily McKinney

In or Out? The Pros and Cons of an In-House Customer Support Team

There’s no beating around the bush. “Out-source” is a dirty word that induces fear in the hearts and minds of customer service pros. In fact, more CSRs are concerned about out-sourcing impacting call center and customer support jobs than a

July 17, 2018 Emily McKinney

Catch Me While You Can: A Guide to Nabbing High-Quality Customer Service Reps

Despite hectic holiday sales and irate shoppers, many customer service professionals love what they do. In fact, in a recent Nexxt survey of 2,500 customer service workers, 3 in 4 reported that whether in a retail or call center setting,

July 11, 2018 Emily McKinney

Have No Fear, the Robot Revolution is NOT Here

We’ve seen it in I, Robot, Ex Machina and RoboCop; the formidable takeover of the human race by machines, or more specifically, artificial intelligence (AI). But is the threat of the robo-revolution real or is it just our 21st century

July 6, 2018 Emily McKinney

Recruitment Roundup – What Do Amazon, July 4th, and Speed-Dating Have in Common?

Welcome back to another week of Recruitment Roundup! What do Amazon, July 4th, and speed-dating have in common? They’re all in the Roundup this week! From managerial headaches to escape room interviews, we’re covering a wide variety of interesting topics

June 29, 2018 Emily McKinney

Recruitment Roundup – What’s the Deal with These Employees?

Welcome back to another week of Recruitment Roundup! This week, we’re taking a look at what employees are up to in this tight labor market. From planning to quit their jobs to judging a book (your company) by its cover,