Geoffrey the Giraffe’s gut-wrenching farewell photo in an empty Toys “R” Us store is the latest retail closure pulling at our heartstrings. With a variety of high profile stores calling it quits over the last few years, it’s no surprise
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Recruitment Roundup –Image Matters
Welcome back to another week of Recruitment Roundup. Growing up, we’re told image doesn’t matter, it’s what’s on the inside that counts. Well, when it comes to representing a company, image does matter. In fact, it’s one of the most
Continue readingRecruitment Roundup – Unbelievable Trends
Welcome back to another week of Recruitment Roundup. This week, we take a look at unbelievable trends in the recruitment space. From landing a job while homeless to using a cartoon version of yourself to engage with candidates, this week’s
Continue readingIn or Out? The Pros and Cons of an In-House Customer Support Team
There’s no beating around the bush. “Out-source” is a dirty word that induces fear in the hearts and minds of customer service pros. In fact, more CSRs are concerned about out-sourcing impacting call center and customer support jobs than a
Continue readingCatch Me While You Can: A Guide to Nabbing High-Quality Customer Service Reps
Despite hectic holiday sales and irate shoppers, many customer service professionals love what they do. In fact, in a recent Nexxt survey of 2,500 customer service workers, 3 in 4 reported that whether in a retail or call center setting,
Continue readingRecruitment Roundup – The Staffing Edition
Welcome back to another week of Recruitment Roundup. This week we take a look at everything staffing: from people who network in an Uber, to higher minimum wages, and understaffed nursing homes. These pieces offer insight into what employees are
Continue readingHave No Fear, the Robot Revolution is NOT Here
We’ve seen it in I, Robot, Ex Machina and RoboCop; the formidable takeover of the human race by machines, or more specifically, artificial intelligence (AI). But is the threat of the robo-revolution real or is it just our 21st century
Continue readingRecruitment Roundup – What Do Amazon, July 4th, and Speed-Dating Have in Common?
Welcome back to another week of Recruitment Roundup! What do Amazon, July 4th, and speed-dating have in common? They’re all in the Roundup this week! From managerial headaches to escape room interviews, we’re covering a wide variety of interesting topics
Continue readingRecruitment Roundup – What’s the Deal with These Employees?
Welcome back to another week of Recruitment Roundup! This week, we’re taking a look at what employees are up to in this tight labor market. From planning to quit their jobs to judging a book (your company) by its cover,
Continue readingActivate Passive Candidates Through Retargeting
Start recruiting the way top advertisers do. In a never-ending battle to reach and acquire top talent, HR pros and recruiters are being forced to think outside the box to fill openings. Though a lot of people look at jobs,
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