Welcome back to another week of Recruitment Roundup. This week, we take a look at unbelievable trends in the recruitment space. From landing a job while homeless to using a cartoon version of yourself to engage with candidates, this week’s
Continue readingAuthor: Emily McKinney
In or Out? The Pros and Cons of an In-House Customer Support Team
There’s no beating around the bush. “Out-source” is a dirty word that induces fear in the hearts and minds of customer service pros. In fact, more CSRs are concerned about out-sourcing impacting call center and customer support jobs than a
Continue readingRecruitment Roundup – No One Candidate Should Have All That Power
Welcome back to another week of Recruitment Roundup. Right now, it’s a job seeker’s market – and they certainly know it. From job hopping, to ghosting, to being lured into relocation by $10,000, it’s clear that the candidates are currently
Continue readingWhy 40% Of Our Company Quit In 4 Weeks – And What I Did About It
February 2018 – we were a steadily growing 10-person startup. We just moved into our fourth office space in 18 months and were adding one new person to our team every two months to keep up with demand. No one
Continue readingCatch Me While You Can: A Guide to Nabbing High-Quality Customer Service Reps
Despite hectic holiday sales and irate shoppers, many customer service professionals love what they do. In fact, in a recent Nexxt survey of 2,500 customer service workers, 3 in 4 reported that whether in a retail or call center setting,
Continue readingRecruitment Roundup – The Staffing Edition
Welcome back to another week of Recruitment Roundup. This week we take a look at everything staffing: from people who network in an Uber, to higher minimum wages, and understaffed nursing homes. These pieces offer insight into what employees are
Continue readingHave No Fear, the Robot Revolution is NOT Here
We’ve seen it in I, Robot, Ex Machina and RoboCop; the formidable takeover of the human race by machines, or more specifically, artificial intelligence (AI). But is the threat of the robo-revolution real or is it just our 21st century
Continue readingRecruitment Roundup – What Do Amazon, July 4th, and Speed-Dating Have in Common?
Welcome back to another week of Recruitment Roundup! What do Amazon, July 4th, and speed-dating have in common? They’re all in the Roundup this week! From managerial headaches to escape room interviews, we’re covering a wide variety of interesting topics
Continue readingRecruitment Roundup – What’s the Deal with These Employees?
Welcome back to another week of Recruitment Roundup! This week, we’re taking a look at what employees are up to in this tight labor market. From planning to quit their jobs to judging a book (your company) by its cover,
Continue readingSHRM 2018: Recap
Another year, another SHRM Annual Conference – this time in Chicago. We had a ton of fun in the Windy City and wanted to thank everyone who stopped by the Nexxt booth! Here are a just a few highlights from
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