We spend half of our lives at the workplace, between tasks, teamwork, shared lunches, and brainstorming sessions, to meet expectations. That’s why our work environment influences so much. Our performance, mood, and drive to work towards better results all depend
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Recruitment Roundup –Image Matters
Welcome back to another week of Recruitment Roundup. Growing up, we’re told image doesn’t matter, it’s what’s on the inside that counts. Well, when it comes to representing a company, image does matter. In fact, it’s one of the most
Continue readingIn or Out? The Pros and Cons of an In-House Customer Support Team
There’s no beating around the bush. “Out-source” is a dirty word that induces fear in the hearts and minds of customer service pros. In fact, more CSRs are concerned about out-sourcing impacting call center and customer support jobs than a
Continue readingCatch Me While You Can: A Guide to Nabbing High-Quality Customer Service Reps
Despite hectic holiday sales and irate shoppers, many customer service professionals love what they do. In fact, in a recent Nexxt survey of 2,500 customer service workers, 3 in 4 reported that whether in a retail or call center setting,
Continue readingHave No Fear, the Robot Revolution is NOT Here
We’ve seen it in I, Robot, Ex Machina and RoboCop; the formidable takeover of the human race by machines, or more specifically, artificial intelligence (AI). But is the threat of the robo-revolution real or is it just our 21st century
Continue readingRecruitment Roundup – What Do Amazon, July 4th, and Speed-Dating Have in Common?
Welcome back to another week of Recruitment Roundup! What do Amazon, July 4th, and speed-dating have in common? They’re all in the Roundup this week! From managerial headaches to escape room interviews, we’re covering a wide variety of interesting topics
Continue readingRecruitment Roundup – What’s the Deal with These Employees?
Welcome back to another week of Recruitment Roundup! This week, we’re taking a look at what employees are up to in this tight labor market. From planning to quit their jobs to judging a book (your company) by its cover,
Continue readingActivate Passive Candidates Through Retargeting
Start recruiting the way top advertisers do. In a never-ending battle to reach and acquire top talent, HR pros and recruiters are being forced to think outside the box to fill openings. Though a lot of people look at jobs,
Continue readingStop the Revolving Door: How to Hire (and Keep) Employees in this High Turnover Field
Question: What’s one of the most in-demand jobs with one of the highest turnover rates? No, it’s not middle school teachers who have to make sure kids don’t eat Tide Pods. Nor is it postal workers who work in canine
Continue readingRecruitment Roundup – Be the Change
Welcome back to another week of Recruitment Roundup! The weather is changing (finally) and so is the recruitment space! From new ways to close to the skills gap to new ideas about how to run the workforce, we’re looking at
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