In just two weeks, the pay bump that Amazon promised its 250,000 employees and 100,000 seasonal workers will go into effect in the U.S. and U.K. Earlier this month, Amazon announced that it will be raising its minimum wage to
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In just two weeks, the pay bump that Amazon promised its 250,000 employees and 100,000 seasonal workers will go into effect in the U.S. and U.K. Earlier this month, Amazon announced that it will be raising its minimum wage to
Continue readingAs a recruiter, you’re guaranteed to work with every type of person, for better or worse. While most applicants let their winning personalities shine through, others come off as self-righteous, timid or even rude. As a recruiter, it can be
Continue readingThere’s been a lot said about where retail is going (guilty as charged), but less about where it is now. What do workers really think about the retail industry in 2018? How much money do they make? What do they
Continue readingIt’s the most wonderful time of the year. With the warehouses hiring, And everyone buying, you’ll be of good cheer. It’s the most wonderful time of the year! Temperatures are still soaring into the 90s in most parts of the
Continue readingThis week we sat down with Michele B., a store manager at a popular body care and home fragrances retailer at a mall outside Philadelphia, PA. In addition to ensuring the success of the store and managing staff, Michele is
Continue readingWe spend half of our lives at the workplace, between tasks, teamwork, shared lunches, and brainstorming sessions, to meet expectations. That’s why our work environment influences so much. Our performance, mood, and drive to work towards better results all depend
Continue readingWelcome back to another week of Recruitment Roundup. Growing up, we’re told image doesn’t matter, it’s what’s on the inside that counts. Well, when it comes to representing a company, image does matter. In fact, it’s one of the most
Continue readingThere’s no beating around the bush. “Out-source” is a dirty word that induces fear in the hearts and minds of customer service pros. In fact, more CSRs are concerned about out-sourcing impacting call center and customer support jobs than a
Continue readingDespite hectic holiday sales and irate shoppers, many customer service professionals love what they do. In fact, in a recent Nexxt survey of 2,500 customer service workers, 3 in 4 reported that whether in a retail or call center setting,
Continue readingWe’ve seen it in I, Robot, Ex Machina and RoboCop; the formidable takeover of the human race by machines, or more specifically, artificial intelligence (AI). But is the threat of the robo-revolution real or is it just our 21st century
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